Contact

A person reads every message, and we answer within one working day.

Email

hello@tarreno.com

Postal address

Tarreno
Granaatstraat 42
1074 HN Amsterdam
The Netherlands

Please do not send returns to this address before emailing us — we will send you the correct return address with your instructions.

What to include

• About an order: your order number and what you would like to happen
• About sizing: the shoe you are looking at and your foot length in centimetres
• Something arrived wrong: your order number and a photograph

Before you email

Delivery times, costs and tracking are set out in our Shipping Policy. Returns, exchanges and refunds are in our Returns & Refunds Policy. Sizing and care are covered in the FAQ. If your answer is there you will get it faster than we can reply.